Effective date: July 2nd, 2024

Welcome!

Thank you for purchasing The Lovable Woman 5-Day Accelerator (“Program”).

By clicking “Buy Now,” “Complete Order,” or any other phrase on the purchase button, entering your credit card information, or otherwise rendering payment (either in-full or partial) for the Product or Program for which these terms and conditions appear, you (“Client”, “Customer”, “Your” or “Your”) agree to be provided with Program created by Gloria Zhang (“Owner”) in her capacity as Owner of Gloria Zhang & Associates Ltd. (“Company”, “We” or “Our”), and you are executing a legally binding agreement with the Company (“Agreement”), subject to the following terms and conditions (“Terms”):

Gloria Zhang and Company welcomes you. Please READ carefully. Your access and use of this website (“Site”), owned and operated by Company, and Program is subject to legally binding Terms, which you accept and agree to by accessing this Site and/or Program and making the initial payment to purchase the Program. It is your responsibility to carefully read these Terms prior to using our Site or purchasing or accessing any of our services, products, content, webinars, courses, resources, members platforms or programs (collectively, “Services”). These Terms govern and define your use of the Site and Services and are legally binding on you.

Company may modify, amend, supplement and replace these Terms at any time without advance notice. Your continued use of this Site and Program after any change means you have accepted the changed terms and conditions. When you accessed our Site, you were given reasonable notice that these Terms existed. By accessing and continuing to use our Site and/or Services, and by actively clicking the acknowledgement box agreeing to these Terms and our Privacy Policy, you are legally bound to these Terms and our Privacy Policy whether or not you have read them. If you do not agree with any of our Terms, please discontinue use of our Site and Services immediately. If you wish to have any of your personal information and/or access to our Site removed, you may email us at hello@bygloriazhang.com and we will make reasonable efforts to do so. More information about how we collect, process and store your personal information can be found in our Privacy Policy: https://gloriazhang.mykajabi.com/privacy-policy.

Introduction. Gloria Zhang & Associates Ltd. is a company incorporated in Ontario, Canada, which provides online courses and other educational materials. Company has created The Lovable Woman 5-Day Accelerator (“Program”) to educate Client on how to build healthy interpersonal relationships.

Prohibited Behaviour. By using our Site, you agree not to misuse or tamper with our Site or Services, including but not limited to hacking, introducing viruses, trojans, worms, logic bombs or other technologically harmful material that would harm the functionality of, or jeopardize the security of our Site. We will immediately report any such breach or what we deem in our discretion to be harmful activities to the relevant law enforcement authorities. You agree to indemnify, defend and hold us harmless from any and all third-party claims, liability, damages and/or costs arising from your use and misuse of our Site and/or your breach of these Terms.

Assumption of Risk. You expressly acknowledge and assume all risk associated with your access to the Site and Services and any subsequent actions you choose to take, or not to take, as a result of the information, influence or educational materials provided to you.

Disclaimers:

General Disclaimer- To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of our Site or the Services, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, and whether foreseeable or unforeseeable.

Website- The material appearing on the websites bygloriazhang.com, thelovablewoman.com, and gloriazhang.mykajabi.com (collectively, “Site”), is provided as either information about Owner’s events, people, the Program or stories and is a platform for online connection and community. The owner of this Site (Company) and its directors, agents, employees and affiliates assume no responsibility or liability for any consequences resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this Site. Any information by or on this Site or inside the Program is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion whatsoever. By using this Site and/or Program, you accept and agree that following any information or recommendations provided therein is at your own risk.

Third Party Disclaimer- You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.

Technology Disclaimer - We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Site and Services. In the event of a technological failure, you accept and acknowledge that we are not in any way responsible or liable for said failure and any resulting damages to you or your business. While we will make reasonable efforts to support you, some technological issues are outside our control and you may need to access support from a third-party provider. We do not warrant that the Site or Services will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the Site or Services are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Site, Services or related materials, or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

No Guarantees. Company makes NO GUARANTEES about any success that you’ll get from our Site or our courses, such as Program, or any of our free offers. Client understands that the Program has been designed by Company for general educational and informational purposes only, with the goal of teaching Client new skills. Through the Program, the Company might provide guidance regarding relationships, but it is ultimately the responsibility of the Client (and only the Client) to make the final decision for themselves. By using Company’s services and purchasing this Program, Client accepts any and all risks, foreseeable or unforeseeable, arising from such a transaction. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Program. Client agrees that use of this Product is at user’s own risk.

Client hereby acknowledges that Client is solely responsible for the growth and results that Client generates by implementing techniques and resources provided by Program. Client also acknowledges that the Company cannot and does not guarantee that implementation of the Program will provide Client with a romantic relationship. Client also agrees that Client is solely responsible for any decision Client makes and indemnifies Company from any liability regarding said decision.

Ultimately, we will not be responsible or make any promises for what will happen in your life and relationships. Even if you’ve worked with us as a client before and achieved certain results, we make no guarantee that they will happen again. We cannot be any more clear about this: We are here for you and want you to succeed, but we make no promises regarding results and make no guarantees whatsoever.

Scope of Services. The Company is not an employee, manager, lawyer, accountant, psychiatrist, psychologist, therapist, accountant, public relations manager, social media manager, doctor, counsellor, business operations manager, financial analyst, business executive, or other agent of Client’s life. Client understands that the Program is created to help Client learn new skills and assist Client with finding their own direction. The Program may offer guidance regarding relationship decisions, but it is the responsibility of the Client to make the final decision and choose the best option for themselves. You expressly acknowledge and agree that we are not acting in any professional capacity, including medical, legal, financial, or otherwise during the course of any Service. No part of our Site, the Service or any related content or materials are to be construed as medical, legal or financial advice. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this Site and/or Services.

This Program does not include: 1) individualized advice and feedback; 2) life coaching or therapy sessions in the form of psychotherapy, psychoanalysis, or behavioural therapy; 3) publicity, public relations and/or social media marketing services; 4) legal or financial advice; 5) introduction to Client’s professional network and relationships.

 Client hereby acknowledges that relationship and mindset coaching are subjective services and Company’s methods to provide said services may change in terms of style, technique and content. Company and/or Owner may use its own judgment to provide the Program services to Client, even if these methods do not follow strict adherence to Client’s suggestions, per the nature of said services.

Communication with Third-Parties. From time to time, this Program may include community aspects, such as courtesy access to a Student-only Facebook group. Company shall not be held liable, either directly or indirectly, for Client’s communication with any other student or third-party that may or may not be part of the Program. These are mere suggestions and it is important to note that creating relationships and communicating with third-parties is the sole responsibility and at the sole discretion of the Client. Company is not liable for the actions of those third-parties, nor is Company to be held responsible for any communications, conflicts, or damages that may occur through Client’s communication and/or collaboration with a third-party. While Company will take reasonable measures to ensure there is no injurious communications inside the Program community, it is the responsibility of all Clients to act with their own volition and discretion when communicating with others.

Delivery of Program. This Program may be distributed by Company either directly or through a third-party platform. Company reserves the right to substitute services equal to or comparable to the value of Program if reasonably required by the prevailing circumstances as determined by Company. Access to this Program is currently through a third-party platform, HighLevel Inc. (“HighLevel”). Company is not liable for any limitation of access to the Program caused by HighLevel or any other third-party used to assist Company with the delivery of this Program to Client.

Zero Tolerance. Company employs a Zero Tolerance policy inside the Program as it pertains to harassment of Company representatives and/or other students inside the Program. “Harassment” shall include, but is not limited to, abusive language (ie. excessive cursing, threatening language, name-calling), volume of messages (ie. demanding responses or sending back-to-back messages without awaiting a reasonable time to allow a response), unwanted communications (ie. with other students through private channels or DMs), hate speech, intimidation, racial slurs, mocking others, displaying disgust towards others, and more. If Client or any other student harasses a Company member or other student inside the Program, Company will give one (1) warning to Client or the student to modify their behaviour. Thereafter, upon a second incident of harassment, Company will immediately remove the Client or student from the Program and block-list them (ie. ban them from future Company offerings) with no money back. Whether or not a student is considered to have harassed another student is at the sole interpretation of Company and will be a decision made based on the facts and evidence at-hand (ie. writings, emails, screenshots, etc.).

Disputes & Customer Support. Company has developed a proprietary system to ensure Clients feel supported. However, from time to time, there are issues that arise. In the event that Client has any issue whatsoever with the Product, whether technical or substantive or otherwise, Client hereby acknowledges they will raise that issue through private channels, as to not flood the student platform and/or community. Namely, Client shall email its question or issue to support@bygloriazhang.com

Intellectual Property.

Copyright. Canadian copyright laws protect all materials created by Owner and/or Company on the Site and within the Program as original works. All materials belong to Owner and/or Company, including those with the absence of a registered copyright symbol. This Program and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, lead magnets, workbooks, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”).

Non-Exclusive License. If Company provides Intellectual Property on the Site and/or within the Program that Client can download, a revocable, non-exclusive license is granted for Client to download copies of the materials for personal, non-commercial transitory viewing only. Company grants only a limited, personal, non-exclusive and non-transferable license to Client to use the Intellectual Property for Client’s personal use only.

Nothing in this Agreement shall transfer ownership of or rights to any Intellectual Property of the Company to the Client, nor grant any right or license other than those stated in this Agreement. Client acknowledges that his/her purchase of this Program is for their single individual use. Client shall not copy, reproduce, translate, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Program without prior written consent or unless provided otherwise.

This is the grant of a license, not a transfer of title, and under this license Client shall not:

1. modify or copy the Intellectual Property;

2. use the Intellectual Property for any commercial purpose, or for any public display (commercial or non-commercial);

3. share or transfer the Intellectual Property to another person or “mirror” the materials on any other server.

4. If Client is also a business owner or professional in a similar industry, Client shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner: Teaching Client’s clients/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Client’s own; Copying any of Company’s Product content and/or material for Client’s commercial use;Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.

Infringement of Intellectual Property
This license shall automatically and immediately terminate if Client violates any of the restrictions regarding Company’s Intellectual Property. Upon Company’s suspicion that Client violates any of the above Intellectual Property restrictions, Client’s access may be terminated by Company at any time and there shall be no refunds.

Suspicion includes, but is not limited to:

1. identification of Client content that is based off of Company’s proprietary framework;

2. identification of Client content that is almost identical and/or confusingly similar to Company’s content;

3. notice from third-party of confusingly similar content between Client and Company.

Upon terminating Client’s license, Client must destroy any downloaded materials in Client’s possession whether in electronic or printed format. In the event that Company receives information that Client has misappropriated or used any of the Intellectual Property belonging to Company, Company reserves the right to:

1. Immediately remove Client’s access to the Program;

2. Investigate Client’s usage of the Intellectual Property, including purchasing access to Client’s content (ie. courses, programs, etc);

3. Block Client from accessing future programs or content belonging to Company;

4. Recover all funds expended on investigating Client’s infringement of Company’s Intellectual Property, including (and especially) legal fees, administrative costs for Company to resolve the matter, and fees spent to access Client’s material to investigate any infringement,

If Company discovers that you have illegally misappropriated or used any of the intellectual property you were granted access to, you will be blocked from any future programs and will seek any extent of legal remedies and you will be required to cover all legal fees necessary to enforce these rights.

Programs Overview.

Program Access. Clients receive unlimited access to the Program for the lifetime of the Program’s availability, and to a private student community (the “Community”). Client access activates immediately upon enrolling in the Community, and Company does not offer membership holds or pauses for the student Community.

Community Extension. As a complementary part of the Program, Client receives access to the private student Community.

Course Bonuses. From time to time, Company may offer additional bonuses that are designed to supplement the Program content (“Add-On Bonuses”). These additional Add-On Bonuses are optional and, as such, are offered for an additional fee to be determined at the time of the offering of the Add-On Bonuses. If Client decides to purchase any Add-On Bonuses, Client will receive access to the Add-On Bonus from the date of purchase or the release date for the remainder of that Add-On Bonus’ lifetime. Examples of Add-On Bonuses include, but are not limited to: Company’s Happily Ever After course, meditations, and/or Early-Bird Bonuses, and Pay-In-Full Bonuses.

All Add-On Bonuses are non-refundable and non-transferable and cannot be exchanged for another bonus. Likewise, no core Bonus Bundle bonus can be exchanged for any Add-On Bonuses.

Course Updates. Throughout the lifetime of the Program, Company may actively update the Programs to ensure the majority of students’ biggest roadblocks are anticipated, minimized, and addressed. Students are automatically granted access to any Program updates within the core curriculum and the core Bonus Bundles during the lifetime of the Program. However, please note, enrolling in our Program does not guarantee free access to any bonuses other than the ones promised to be offered upon the time of enrollment, as certain bonuses are offered to clients as paid add-ons (“Add-On Bonuses”) that are subject to separate terms & conditions.

Indemnification.

Limitation of Liability and Indemnity. As a condition of your use of the Site and/or Program, Client hereby indemnifies Company and its directors, agents, employees, and affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting or arising from your use of this Site and/or Program. In no event shall Company or its agents be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to view or use the materials or content on the Site and/or Program, even if Company has been notified orally or in writing of the possibility of such damage.

Limitation of Liability- We will not be held responsible or liable in any way for the information, products, or materials that you request or receive through or in relation to our Site or the Services. We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access of our Site and Services.

Client Decisions. Client hereby acknowledges that Company is not liable for any injuries, spiritual or physical harm, or damages that may arise from Client’s actions, omissions, or decisions based off Customer’s participation in this Program or use of this Program, including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to end or start a relationship, a decision to communicate with any third-parties such as other students, any of Client’s relationship decisions, any of Client’s financial decisions. Client hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Program.

Links to Third Party Websites. This Site may contain links to third-party websites. Any linked sites, materials, and pages are not under the control of Company. Company is not responsible for the content contained in any related website, nor for any losses or damages you may incur due to the use of any such website. Company accepts no liability for any errors or omissions contained in third-party websites. Company provides these links to improve your use of the Program, enable you to connect with Company and Owner on various platforms, and help Company offer the most accessible services for Client and conduct transactions.

Confidential Information & Non-Disclosure – Company takes pride in its proprietary information included in each Program. As such, Client agrees and acknowledges all Confidential Information shared through this Program and by the Company is confidential, proprietary, and belongs exclusively to the Company.

“Confidential Information” includes, but is not limited to:

1. Any systems, sequences, processes or steps shared with Client;

2. Any information disclosed in association with this Agreement;

3. Any systems, sequences, processes, or trade secrets in connection with the Program or Company’s business practices.

Testimonials – Company also agrees to protect Client’s personally identifiable information. However, from time to time, Company may use general statements about Client’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Client agrees to Company sharing Client’s success stories as testimonials in any matter across any media at the sole discretion of Company.

By signing up for the Program, Client grants Company permission to use any testimonials in our marketing materials and/or any promotional efforts. This includes but is not limited to unofficial testimonials, words of praise via Instagram stories, public posts or posts inside our Facebook groups, and direct messages with Company and/or Owner. Company will blur last names on screenshots used, and you understand that all confidentiality provisions apply and that testimonials are the only exception to our confidentiality obligations.

Non-Disparagement –Client agrees, during and/or after use of Program, to refrain from making any false, derogatory or untrue statements, whether oral or in writing, that are injurious or otherwise negatively impact Company’s Product, business, services, products, or reputation.

Your Communication with Us. Any communications made through our ‘contact’, blog, blog comments, newsletter sign up, or other related pages, or directly to our phone(s), mailing or email addresses, is not held privileged or confidential and may be subject to viewing and/or distribution by third-parties. We own any and all communications displayed on our Site, servers, comments, emails, social media, or other media as permitted under law and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any information provided by you in those communications, please refer to our Privacy Policy on this page: https://gloriazhang.mykajabi.com/privacy-policy

We maintain the right to republish any communication or submission, in whole or in part, as reasonably necessary in the course of our business. You agree not to submit any content or communications that contain sensitive information or that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libellous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate. We reserve the right, in our sole discretion, to block your access to our Site and Services as a result of any such behaviour that we deem inappropriate.

Payments.

Payment Plans. Upon execution of this Agreement, Client agrees to pay to the Company the full purchase amount for the Program, regardless of what payment option Client selects at checkout. If Client opts for a payment plan, Client will be responsible for paying the remaining invoices unless Client obtains a refund through our Refund Policy outlined below. Client authorizes Company to automatically charge the credit card or account (including PayPal accounts) used at checkout to complete all payments pursuant to the payment plan Client selected at checkout, and Client does not require separate authorization for each payment.

Payment Default. If any payments fail, Client agrees to remedy the situation immediately (ie. update Client’s payment information, provide a new credit card or other account (ie. PayPal), and/or make all past-due payments within 7 business days) or else Client forfeits his/her right to access the Program. In the event that a payment is not made, Company will temporarily suspend access until the payment(s) and late fee(s) are caught up.If Client selects a payment plan option, Client agrees to pay all fees pursuant to the payment schedule outlined at checkout and selected by Client. After the Grace Period (defined below), Company reserves the right to send Client to collections for any outstanding monies due and owed under this Agreement. Client shall be liable for any costs Company incurs relating to collecting defaulted payments, including but not limited to legal fees.

Chargebacks. The Client shall not threaten or make any chargebacks to the Company’s account or cancel the credit card and/or payment account (ie. PayPal) that is provided as security without the Company’s prior written consent. Company reserves the right to collect any and all monies owed by Client to Company for the Program, by any means necessary within the parameters of the law. The Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, Company reserves the right to report the incident to credit reporting agencies as a delinquent account.

In the event that Client chooses to pay via PayPal, Client shall not unilaterally cancel the PayPal payment or request a refund via PayPal. If Company receives a notification from PayPal that Client cancels its PayPal payment, Client will be immediately removed from the Program and blocklisted from future Programs and/or offers by Company. Client may be removed from the blocklist under the sole discretion of Company under the conditions that: (1) the outstanding balance has been paid in full and (2) the Client will not eligible for a refund for the remainder of their course access.

Blocklist + Disputed Payments. Company retains the right to ‘Blocklist’ you from accessing all materials, courses, or other products or services Company offers in the event that Client does not pay Client’s outstanding balance, dispute Client’s payments, or if Client misappropriates any of Company’s Intellectual Property. Client will be removed from the blocklist under the sole discretion of Company under the conditions that: (1) the outstanding balance has been paid in full and (2) the Client will not eligible for a refund for the remainder of their course access. In the event that Client wants to regain access to Company’s Program or other content after disputing a payment(s), Client agrees to pay the transaction fee (ie. charged by third-party Stripe or PayPal) for each payment previously disputed.

Foreign Fees + Taxes. Company will not be held accountable or liable to pay any foreign fees or additional fees that are outside company’s control, including but not limited to forge in transaction fees charged by Client’s bank, exchange rates, VAT or local taxes, etc.

Refund Policy. Our Refund Policy. We, the Company, want you, the Client, to be 100% satisfied with the Program, but we also want to ensure our students have given the program a fair shot and have used their best effort to apply the methods and strategies. Please contact our support team support@bygloriazhang.com within 180 days of purchasing the Program to qualify for a refund. All refunds are under the sole discretion of the Company.

Refund Disclaimer:
Due to the digital nature of our Program, Company does not offer refunds for any reason whatsoever beyond the 180 refund grace period. It is the Client’s responsibility to carefully review our sales page and terms and conditions before purchasing, using, or accessing any of our products and Program. Please note, we do not offer partial refunds for our programs and our exclusive optional Add-On Bonuses are non-refundable under any circumstances.

Termination of Your Use

If at any time we believe that you have violated these Terms, we shall immediately terminate your use of our Site, the Services and any related communications as we deem appropriate and in our sole discretion. At any time, we may block or revoke your access of our Site and Services without notice, and if necessary, block your IP address from further visits to our Site.

Miscellaneous.

Entire Agreement. These Terms, our Privacy Policy and any other legal notices, policies and guidelines of Company linked to these Terms or contained on this Site constitutes the entire Agreement between you and Company relating to your use of this Site and/or Program and supersedes any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter. This Agreement may not be amended or modified except by Company

Headings & Severability – Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favourable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

Modifications. Company may revise these Terms of use for its Site at any time without notice. By using the Site and/or Program, you are agreeing to be bound by this Agreement.

Governing Law. Company is located in Canada and is subject to the applicable laws governing Canada. These Terms as well as our Privacy Policy are governed by and interpreted in accordance with the laws of Ontario and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Toronto, Ontario.

Dispute Resolution. If we are unable to resolve any dispute related to these Terms by informal negotiations, then any resolution of this dispute will be conducted by mediation prior to pursuing any other available remedy in relation to the dispute. The Parties may agree to virtual mediation, when available.

Maximum Damages. Client agrees and acknowledges that the maximum amount of damages that Client may be entitled to in any claim arising from this Agreement or Program shall not exceed the total cost of the Program.

All Rights Reserved. All rights not expressly set out and granted in these Terms and/or our Privacy Policy are reserved by Company.

Execution. Client agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Product checkout page and by rendering first payment.

With Love, Gloria Zhang & Team